Privacy Policy

Website hi5health.com Privacy Policy

General Information UAB Tipro (hereinafter referred to as “we” or “Data Controller”) is the operator of this hi5health.com website (hereinafter referred to as the “Site”). Through these privacy policies (hereinafter referred to as “Privacy Policies”), we establish and explain how we collect and further process the personal data of visitors to the Site. The Privacy Policies also provide information about the processing of data of all other data subjects (e.g., contractors or their representatives/employees) performed by us in conducting our activities.

The Privacy Policies apply to all individuals who visit the Site, and the conditions set forth herein apply each time you wish to access our content and/or service, regardless of the device (computer, mobile phone, tablet, etc.) you use.

We process the data of all data subjects lawfully, transparently, and fairly, for predefined purposes and only to the extent necessary to achieve them. In processing your personal data, we adhere to the General Data Protection Regulation No. 2016/679 (hereinafter referred to as “GDPR”), the Law on Legal Protection of Personal Data of the Republic of Lithuania, as well as other legal acts and the recommendations and/or instructions of supervisory authorities regarding personal data processing.

Individuals under the age of 14 cannot provide any personal data through our websites and/or social media accounts. If you are a person under the age of 14, you must obtain consent from your legal representatives (parents, adoptive parents, guardians, caretakers) before submitting personal information.

The terms used in the Privacy Policies are understood as they are defined in the GDPR and other legal acts regulating data protection.

How do we collect information about you? Your personal data, i.e., any information about you that allows us to recognize you, is obtained in various ways:

  • You can provide information (personal data) yourself;
  • Information about you can be collected automatically;
  • In some cases, we receive information about you from third parties and may collect information about you from publicly accessible sources.

You can provide us with your personal data directly. This most often occurs in cases when:

  • You use our services (e.g., write comments under articles/recipes, fill out a recipe submission form);
  • You subscribe to our newsletters or otherwise seek to receive personalized content;
  • You use our social media accounts;
  • You submit an inquiry, request, and/or complaint to us by phone, email, or regular mail.
  • You participate in contests, and personal data is provided for prize receipt in the event of winning.

Information about you can be collected automatically. This most often occurs in cases when:

  • You make a query through our Site or social media (e.g., “Facebook”, “Instagram”, “YouTube”) accounts;
  • You make public posts on social media (e.g., “Facebook”, “Instagram”, “YouTube”) platforms that we administer;
  • You use our managed websites (data collected through cookies and similar technologies. More information about our use of cookies can be found below).

To the extent permitted by applicable laws, we may obtain information about you from third parties. This may be information provided by our partners, contractors, service providers, your publicly accessible profiles, or database information (e.g., if you connect to the Site through your “Facebook” or “Google” account, you give “Facebook” or “Google” permission to share your account information with us – thus, the source of the obtained data is respectively “Facebook” or “Google”).

We may combine the information we receive about you from yourself, public, and commercial sources with other information we receive from or about you.

We may collect information about you in other cases not discussed in the Privacy Policies, but if that happens, we will inform you additionally.

What information (personal data) about you do we process? Although we strive to collect as little information about you as possible, for our activities we collect the following information:

  • Your contact details;
  • Information necessary for submitting recipes, transactions, contracts, and any other agreements, their execution, and administration;
  • Information that you provide when calling, writing to us, or submitting inquiries;
  • Public information in your social media profile accounts, if you use our Site by connecting through them;
  • Information necessary for the defense of our company’s interests in court or another institution;
  • Information about the device you use;
  • Information necessary for direct marketing execution (if we have the right to provide it to you in a specific case).

Information we collect directly from you is most often this:

  • Your provided name;
  • Your email address.

Information we collect automatically is most often this:

  • Information on how you use this Site and/or other our websites (device information: IP address, operating system version, and device parameters you use to access content; login information: your session usage time and duration, and
  • any information stored in cookies we have set on your device (cookie policy is provided below); location information: the device’s GPS signal or information about the nearest Wi-Fi access points and mobile phone towers, which may be transmitted to us when you use the content of our site).
  • Information we receive from third parties or publicly accessible sources is most often this:
  • Information from service providers, your publicly accessible profiles, or databases (e.g., if you connect to our social networks through your “Facebook” or “Google” account, you give “Facebook” or “Google” permission to share your account information with us – thus, the source of the obtained data is respectively “Facebook” or “Google”).
  • You can choose not to provide us with certain information, but in that case, we may not be able to provide you with our service (e.g., if you do not provide necessary information requested to respond to your inquiry, we will not be able to respond).
  • Important: We do not request and do not process your special categories of personal data revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation. Our staff does not ask for your login data, bank card numbers, passwords, or any other information that could result in financial or any other harm to you by phone, in writing, or by any other means.
  • What purposes and on what grounds do we process your data? The information provided above is processed for the following purposes:
  • Registration, transactions, contracts, and any other agreements’ conclusion, execution, and administration;
  • Provision of services – we offer the opportunity to use Site functions (e.g., to write comments, report information, participate in forum discussions);
  • Enforcement of our or our group companies’ rights and interests;
  • Establishment, maintenance, and development of business, professional, and/or other legitimate relations;
  • Fulfillment of our obligations under applicable laws;
  • Management of our company’s internal administration and accounting;
  • Determination of the quality of our company’s online services and ensuring the functionality of mobile applications;
  • Execution of direct marketing.
  • We have the right to send promotional information about our services to our customers via the email address we obtained while providing them services, and our customers have the right to opt-out of receiving such direct marketing content from us now or at any time in the future by informing us about their decision in any convenient way: by email at [email protected] or by using the opt-out link in the email with the promotional information. Such withdrawal will not affect the processing of your personal data that we carried out before your withdrawal.
  • In all other cases, we will process your personal data for direct marketing purposes only after obtaining your explicit consent for data processing for such a purpose. You can revoke this consent at any time later by informing us in the ways mentioned above.
  • Your personal data is processed based on one or more legitimate processing grounds:
  • Compliance with legal requirements;
  • Conclusion and execution of registration, transactions, contracts, or other similar agreements with you;
  • Legitimate interests of ours (unless your private interests are superior);
  • In certain cases – your consent.
  • To whom do we disclose your personal data? Without your prior written consent, we may only disclose your personal data in the following cases:
  • To carefully selected business partners or companies that provide services at our request;
  • To companies within our group;
  • To law enforcement and state institutions;
  • To other entities when required by law or necessary to protect our legitimate interests.
  • To which countries is your personal data transferred? UAB Tipro currently does not transfer any of your personal data to third parties (i.e., countries outside the European Economic Area (EEA)). If, in exceptional cases, such a transfer were necessary, we would do everything within our power to ensure the security of the transferred personal data.
  • What do we do to protect your personal data? We have implemented reasonable and appropriate physical and technical measures to protect the information we collect for service provision. However, remember that no website, internet transaction, computer system, or wireless connection is completely secure.
  • How long will we keep your personal data? We determine the personal data retention periods based on legal, normative acts’ requirements, and the instructions of supervisory and/or other competent authorities. If these requirements or instructions are not established, we determine the data retention periods based on our legitimate interests.
  • Please note that, given the scale of personal data we process, we detail the retention periods for specific categories of data subjects in the privacy policies or informational notices of other websites we manage, provided to you at the time of data collection.
  • Once the data retention periods expire, your data will be deleted so that it cannot be recreated or anonymized so that you can no longer be identified.
  • What rights do you have? Depending on the situation and additional conditions established by the GDPR
  • , you have the following rights:
  • To be informed (the right to know) about the processing of your data;
  • To access your data that we process and how it is processed (the right to access);
  • To request the correction or, depending on the purposes of personal data processing, the supplementation of incomplete personal data (the right to rectification);
  • To request the deletion of personal data related to you (the right to be forgotten);
  • To request that we restrict the processing of personal data related to you (the right to restrict processing);
  • To request the transfer of data you have provided to us (the right to data portability);
  • To object at any time to the processing of your personal data when such processing is carried out for the public interest, to pursue our legitimate interests or those of a third party, and when personal data is processed for direct marketing purposes, including profiling (the right to object);
  • To withdraw your consent to process personal data if the data is processed based on consent.
  • We always strive to properly ensure your rights and respond promptly to any potential violations of their implementation. Therefore, if you have any questions regarding the personal data we process, please contact us first. We also note that in all cases, you have the right to submit a complaint to the State Data Protection Inspectorate at any time.
  • We provide you with the opportunity to exercise these rights in a convenient manner. You can do so by writing to us at this email address [email protected] or using certain links provided at the bottom of the marketing content we provide if such content is presented to you.
  • Cookies, Beacons, and Similar Technologies In the Privacy Policies, the term “cookies” is used to refer to cookies and other similar technologies, such as Pixel Tags, Web Beacons, and clear GIFs.
  • Cookies are small pieces of information stored in your web browser. They help us:
  • Recognize you as a previous visitor of a particular website;
  • Save your history of visits to the site and adjust content accordingly;
  • Ensure the smooth operation of the Site;
  • Monitor the duration and frequency of visits and collect statistical information about the number of visitors to the Site.
  • By analyzing this data, we can improve our Site and make it more convenient for use.
  • External Websites The Site may contain links to external websites, such as those of our advertised products and/or service providers. When following such links, note that these websites and the services accessed through them have their own separate privacy policies for which we cannot take responsibility, so we recommend you review them thoroughly before providing any personal data.
  • Contact Us If you notice any non-compliance with the Privacy Policies, a security gap in any of our managed Sites, or have other questions related to the processing of your personal data, please contact us by one of the convenient ways:
  • Email: [email protected]
  • Final Provisions The Privacy Policies are reviewed and updated according to our needs, but not less frequently than once every two years, or when the laws regulating the processing of personal data change. Upon updating the Privacy Policies, we will inform you about significant changes by posting a notice on the Site or by a similar method. If you continue to use our content and/or services after such a notice is posted, we will consider that you agree with the new requirements specified in the updated Privacy Policies.
  • By continuing to browse the Site, you confirm that you have read these Privacy Policies and understand their provisions.